FAQ

 

FAQ

Warranty and Service - Electric high Pressure Washer Products

  • How many FOC spare parts can you provide?
  • 2% based on machine qty.
  • Do you have MOQ policy?
  • 200pcs at least based on our standard package.
  • Do you do OEM?
  • Yes, sure. We are committed to professional development of power tools and insist high quality. We can cooperate with OEM service based on1000pcs order qty normally.
  • What are your shipping terms?
  • FOB (FREE ON BOARD), CIF (Cost Insurance and Freight) etc.
  • What are your optional payment terms?
  • Available options for payment as follows:
  • Telegraphic Transfer (T/T): T/T 30% down payment in advance, T/T 70% balance against copy of B/L.
  • Letter of Credit (L/C): 100% irrevocable L/C at sight.
  • For other payment terms shall be subject to negotiation.
  • What does the warranty cover?
  • One year since the BL date.
  • What is your lead time after placing the order?
  • it usually takes 45 days around after order confirmed. However, it also depend on your products, order quantities, and our production schedule. Thanks.
  • How long does it take to get a quotation?
  • Within 24 hours upon receipt of your inquiry. Anlu team will contact with you with our professional services.
  • Do you have a catalogue of your products available?
  • Yes, sure.
  • please see and download (E-catalogue), under Download title. Thanks.